To register your child, we recommend you have the following information available:

• Claiming Parent Customer reference number (CRN). This is used for government identification and claiming the Child Care Subsidy.

• Child Customer reference number (CRN)

• 2 x alternative emergency contact persons, including their contact details

• Doctor, Dentist, Medicare number, Private Health fund details

• Medical Management plans

• Court or parenting orders

• Immunisation history statement – current, obtained from Medicare

• Bank account or credit card details for direct debit payments

Click on Register to start the process.

Waiting lists may apply to selected services. Waiting lists may apply to selected services. Families on waiting lists are offered available places with regards to licencing and staff availability and are prioritised by date of application.

Once fully enrolled, Bookings can be made:

·  via the My Family Lounge Web Portal or App (for families with active bookings),

·  via email to bookings@nwcc.com.au.

My Family Lounge Web Portal and App:

The My Family Lounge Web Portal and App is integrated with our Qikkids software.

This portal allows families to make casual bookings and mark children absent, without the need to email or ring our bookings team.

Marking your child absent is for your child’s safety and wellbeing. A non-notification fee is an additional fee that will be charged if our Service staff need to spend time locating your child.

Download the My Family Lounge app below!

(Note) this is currently only available for Apple devices.