Statements & Payments
Statements are issued at least 48 hours prior to direct debits being processed.
Northwest Community Childcare has partnered with Debit Success, who are a third party company that uses a gateway system to collect and process your payment.
Families have two payment options - Direct Debit or Credit Card
Direct Debit which is fee free option (NWCC covers the transaction fee)
Mastercard or Visa, which will incur a 1.87% processing fee
American Express, which will incur a 4.40% processing free
For every failed payment - a dishonour fee of $14.95 is charged to your account by Debit Success
To update your payment details, complete a direct debit form and return this via email to bookings@nwcc.com.au
Understanding Your Statement
Section One - The first page of your statement will show your family summary of the statement period
Section Two - Child Care Subsidy (CCS) Weekly Summary
Section Three - Account Transactions for the Statement Period
Section Four - Child Care Subsidy (CCS) Attendance Summary and Provider Information